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Macy’s Wine Cellar Wine Club Review

Does Macy's have a wine club? Yes! It's actually called “Macy's Wine Cellar,” and I was recently sent a box to review. By a “box” I mean a case of 15 bottles of wine, what used to be their introductory order. Let's jump into a little background about the club, what I received, and how you can order it yourself.

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Macy's Wine Cellar delivers quarterly cases of wine customized to your wine preferences.

About Macy's Wine Cellar

Macy's Wine Cellar is operated by Direct Wines, and I have reviewed quite a few of their offerings in the past. So if you are ordering this wine club, do not expect to order it or pick it up from a Macy's store. It's a special collaboration you won't find in their stores.

You can order directly from the Macy's Wine Cellar site, but you will want to be sure that you are getting one of their special Introductory order specials. In my case, I not only got the deal that was 12 bottles for $89.99, but they added 3 bonus bottles of red wine. These deals will change periodically. Their current best deal is a total of 9 bottles of wine for $39.99 plus $9.99 shipping. That makes each bottle about $5.50.

What's in the Box

As I mentioned above, I received 15 bottles of wine, mixed between red and white (which is what I specified). You can choose “The Perfect Mix” of both red and white, the “Sumptuous Reds” of all reds, or the “Wonderful Whites” of all white wine. I always opt for a mixed box because it's the biggest variety plus wonderful for entertaining when you have a diverse group of drinkers.

My box included:

  • Illustrious Merlot 2013 (Napa Valley)
  • A Tavola! Pinot Grigio 2016 (California)
  • Fattoria Lornano ‘Le Macchie' 2013 (Chiani Classico DOCG, Italy)
  • Dark Corner Durif Shiraz 2016 (South Eastern Australia)
  • Le Champ des Etoiles Chardonnay 2016 (Vin de France)
  • Raymond ‘The Inaugural' Cabernet Sauvignon 2016 (California)
  • J Opi Malbec 2017 (Mendoza, Argentina)
  • Alessandro Gallici Extra Dry NV (Prosecco DOC, Italy)
  • Pillastro Primitivo 2015 (Puglia IGT, Italy)
  • Saracosa Governo

In addition to the wine, there are tasting notes for every single bottle, and the tasting notes are extensive! They include things such as:

  • Information about the wine itself
  • Details about the grape varietal
  • Trivia about the wine region
  • Specific food pairing suggestions
  • Winemaker's notes
  • Serving suggestions (including temperature)
  • “Best through” dates

There's also a place for you to include your own notes about the wine and information about how to visit the Macy's Wine Cellar website to rate and review the wine, record your favorites, and update your wine preferences. Every single tasting note also has information about how to contact the company with questions.

The Membership

When you sign up for the first shipment, you create an account that you can log into at any time to change your preferences. Shipments after the first one will be $149.99 plus $19.99 shipping and tax. You can skip or delay deliveries.

They also offer two “extra” cases a year for summer and the holidays. Be sure to watch your account closely if you do not want those extra cases. It's easier to pay attention to your shipments in advance than try to cancel them after they have shipped.

The one biggest complaint we hear about Direct Wines clubs is generally from people who are not watching their accounts and have cases shipped before they are ready for them. I usually set a calendar notice for myself for all of my wine shipments so I can decide in plenty of time if I want to skip one.


Macy's Wine Cellar can ship to almost every state with the exception of a few states that have very complicated shipping laws. In Indiana, my shipment was delivered by a local company (Cap ‘m Cork) that they contract with. I loved that they called me a day in advance to give me a 2 hour delivery window! Remember that you have to have an adult sign for wine deliveries, so plan accordingly.


Like the other similar clubs operated by the same company, the Macy's Wine Cellar wine club is a great introduction to wine clubs because you get a lot of different wines along with full information about each one. For the introductory box, you are only paying $6 a bottle for wines that are probably in the $10-14 range. It is a LOT of wine at once, but it is also only shipped quarterly so that breaks down to about 1 bottle a week.

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Macy's Wine Cellar delivers quarterly cases of wine customized to your wine preferences.

8.8 Total Score
Trusted name and great value

Macy's Wine Cellar is a case club that will deliver a great value for the wine received.

  • Introductory offer: 12 wine case
  • Rate your wines for customization
  • Advance notice on deliveries
  • No easy gift-giving option
  • Minimum 12 bottles a delivery
  1. Reply
    James Asimenios January 9, 2018 at 7:52 am

    Thought I would give Macy’s Wine Cellar a try and it has been one headache after another. When our introductory case arrived, we were a bottle short. We called and was told that a replacement would be sent out. When the replacement arrived, it wasn’t the one that was missing. Then we decided to order a case of their Portuguese wine and received an email stating that shipment will arrive between 1/6/2018 – 1/8/2018. Did not arrive, so we called and was told that shipment date was changed to 1/13/18 – 1/17/18. They seem very disorganized and not run very well.

  2. Reply
    Mark L Wetty December 14, 2018 at 5:48 pm

    I have been using the club for a year and everything was fine till lately. Very disorganized in billing, cancelled my orders recently for a club wine selection that was unpaid, they have my card on file. Resolved that, then a hold on account for not paying. I feel we are going to part ways.

  3. Reply
    Adriana July 28, 2019 at 11:36 pm

    On July 6,2019, I placed an order from Macy’s Wine Cellar. According to the information I was originally provided, I was supposed to receive my order in exactly a week. A week passed by and I didn’t receive my order. I called Macy’s Wine Cellar and I they told me I would be receiving my order in a couple of days. No apology. After almost three weeks I was forced to call and email once again. Once again, no apology or explanation as to when I would receive my order. It has been almost a month and I haven’t received my order or a refund.

  4. Reply
    Lynn November 21, 2019 at 8:15 am

    Worse customer service ever.Very unorganized do not answer phone’s or emails. Ordered anniversary gift never received do yourself a favor order from another source.

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